Sign in

Ex-child, Reluctant adult, Experience Designer, UX Researcher, Design Facilitator, Senior Product Manager, Co-founder Made by People

Over the past ~10 years I have had the privilege of working with different organizations and individuals to conceptualize and take services and products primarily targeting African markets. In some scenarios, we were designing products/services from scratch while in others we were working on an existing product. The clients I have worked with varied from individual innovators to large corporates to impact organizations. I took on both individual contributor roles (such as UX research), worked in teams, or helped set up teams. Along the way, I have picked some lessons that would be useful for anyone designing products for African…


One of my favorite movies (not that I have many) is one by Chris Rock called Top Five. By the end of the movie, Chris Rock and Rosario Dawson (one of my favorite actors!)list their top five rappers. Of course, there is a lot more that happens in the movie but I found the selection of the title and how it is interwoven in the movie quite brilliant. I first met my business partner Mutugi M’narobi about three years ago. With Heath Arensen, we then conceived the idea of starting a product design and development consulting firm. Three years later…


About three years ago, I traveled to Oloitoktok with my cousin. We had a joint farming project there growing onions and tomatoes. The project went sideways but that is a story for another day. After a long day of walking around inspecting my project, I decided to rest under a shade. My cousin took a photo of me which I can’t, conveniently, seem to locate it. Nothing much happened after that. Fast forward six months later and I was browsing my gallery and I stumbled upon the photo. A bit of context is important at this juncture. For a long…


March 2020 officially marks the start of our third year of operation at Tanasuk Africa (now doing business as Made by People). It is the perfect time to reflect on our second year building a design firm. I did a recap of our first year which you can find below.

We are now Made by People

Made by People is a product design and development firm made up of designers and engineers based in Nairobi, Kenya using human-centered design principles & agile software development practices to help organizations build impactful products/services for African markets. …


As a tech or tech-enabled company, what would you do if you needed senior design or developer resources quickly? Sometime around May 2018, Caine Wanjau (Twiga’s CTO), Jacob Chencha (Software Project Manager)and I (Kipkorir Kirui, CEO at Made by People) met to discuss this specific challenge.

About Twiga Foods

Twiga Foods is a startup that links farmers and vendors to fair, trusted, modern markets by sourcing quality produce from Kenyan farmers, and delivering to vendors in urban areas. To achieve this, they utilize technology in every aspect of the supply chain. …


I had the opportunity to speak at the first edition of UxP Nairobi — a user experience & product innovation conference in the heart of Nairobi — held on May 30th and 31st, 2019. I chose to address a topic we rarely cover in design — ethics. This post is a recap of what I talked about with additional notes for the sake of clarity.

First, why do ethics in design matter?

As designers, innovators, creators, and generally anyone who creates products, more often than not, we underestimate the power we wield. Many times, we don’t give much thought to the impact the products we create have…


I had the privilege of attending the 2019 edition of Google IO — Google’s annual event at Mountain View, California. Shoreline Amphitheater in Mountain view hosted this year’s edition held between 8th to 10th of May. Being my first IO (and the first trip to the US), there was quite a lot to take in.

In the post, I will share the ones that stood out the most and some thoughts regarding the state of the tech industry and what the future looks like especially from an African perspective. …


Being an entrepreneur is one of the most romanticised life choices in society. For some reason, we have managed to paint it as a rosy garden that every young person should try instead of “building other people’s dreams.” While being an entrepreneur has its upsides, I don’t think we talk enough about the challenges or downsides.

This post might sound like a case against entrepreneurship, but that is not so. It just tries to paint a more realistic picture of how it is on a day-to-day basis.

So as not to scare anyone who wants to be an entrepreneur, I…


If you run a consulting company or you work as a consultant, I am confident you have found yourself in a situation where you did everything that was asked of you, but the project was said to have failed. The categorization that it is a failure might happen even if you delivered the project on time, according to the client specifications, and within budget. How is this possible? Having been in the consulting space for a long time now, this is a challenge I have dealt with a couple of times.

From my experience, it boils down to the definition…


This is a story about a GV style design sprint. If you’ve never heard of that, you can learn more here or read the book.

By law, all Kenyan citizens are required to file their taxes on a yearly basis. A couple of years ago, one had to do this manually. Governments across the world have been seeking to leverage technology to improve service delivery. The Kenyan government wasn’t to be left behind. Kenya Revenue Authority, Kenya’s tax agency, launched iTax about 4 years ago. The platform allows taxpayers to file their returns online.

A research study conducted by the…

Kipkorir Kirui

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store